Fri, Mar 06
|Hotel Mama Shelter Belgrade
HR as Designers: Employee Experience Design
Learning how to design a consistent and high-quality employee experience has become a critical HR skill - and a key to individual, team and business performance. Get all the practical tools for creating a data-driven, employee-centered, inspiring work environment in your company!
Time & Location
Mar 06, 2020, 10:00 AM – 4:00 PM
Hotel Mama Shelter Belgrade, Kneza Mihaila 54, Beograd 11000, Serbia
About the Event
Employee Experience Design is a course that helps you create an environment in which people want to work.
If you want to attract and keep talent in your organization, you'll need to develop skills on how to understand and act on different employees' wants, needs and expectations - all the while maintaining the maximum business impact! Using our agile, design-informed framework will prepare you to address changing employee needs, ensuring that your organization becomes more flexible in response to uncertain developments in the #futureofwork.
This course is designed as a hands-on workshop with max 12 participants to ensure individualized attention.
Learning outcomes:
- HR as Designers: changing the narrative
- What is Employee Experience and why does it matter?
- Leveraging people analytics: From surveys to focus groups - what are best practices?
- How to analyze and visualize employee data for maximum impact
- How to create employee journeys?
- Introduction to design thinking and other user-centered methodologies
- Employee experience success stories
- Setting up a design challenge in your organization
- Managing organizational stakeholders
Course fee: 120 EUR/145 EUR (early bird until 20th Feb)
*Courses are delivered in Serbian. If you are an English speaker, please contact us for English language version of the course.
What our participants said:
“The workshop helped me to systematically approach the HR problem, consider all aspects and put the person, the human being in the center of my thinking”
“The facilitator was fantastic - systematic, precise, motivated, enthusiastic in her delivery, big thanks!”
Workshop facilitators:
Venesa Musovic, MA Anthropology. Her fascination with people and curiosity about why we do what we do in life and business, drove her to study Cultural and Social Anthropology at the University of Belgrade. During her time at the University, she got interested in creative methodologies that help teams achieve sustainable and influential change. This is where she turned to design thinking and discovered the power of people-centered thinking as a leading principle of change. She was engaged in different international startup projects in Spain, Germany, and Slovenia.These experiences led to the development of practical tools that can foster collective inteligence, empathy, collaboration and achieve postive impact not just for individuals but for the whole ogranizations. She studied design thinking process through educational materials and courses at IDEO and Hasso Platner Institute.
In 2019 Venesa joined People Analytics Hub as an associate researcher and design thinking training facilitator.
Maja Ninkovic, PhD is a People Analytics expert and a leading voice for the adoption of people analytics practices in organizations. Her passion is in connecting people data with successful business outcomes through the design of inspiring, people-centric workplaces. Maja completed her BA in Psychology in London and PhD in Psychology at the CUNY Graduate Center in New York. Maja is also one of the editors for the HR World professional journal, Program director of the HR Week conference, co-organizer of DisruptHR series of events, and an organizer of the People Analytics Meetup in Belgrade, Serbia. She believes that people analytics will be an essential part of the future of HR and that it doesn’t take a degree in statistics (or even love of numbers!) to be good at evidence-based decision making.